Returns & Exchanges
We want you to love your Jetty Home products, which is why we offer a 30-day return policy for most items in their original condition. If your new home decor isn't the perfect fit, we are here to help you find a solution or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Package with Care
Securely pack the items in their original packaging to ensure they are protected from damage during transit back to our warehouse.
Receive Your Refund
After we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing